Terms & Conditions

Terms and Conditions

Booking Your Date with Black Dog Catering and events.

1. All event bookings must be confirmed in writing (email is acceptable) by the Client.

2. A booking deposit is required to secure Black Dog Catering and events for the date of your event (this deposit is non-refundable should your event be cancelled, see below)

3. All bookings are subject to minimum guest numbers, these will be confirmed in writing by Black Dog Catering and events to the Client.

Booking Deposit

1. A booking deposit figure will be provided to the Client by email by Black Dog Catering and events once your booking confirmation is received. This deposit will be deducted from the total event costs which will be issued to the Client 1 week before the function.

2. Payment methods available include bank transfer (preferred), cheque or cash.

Additional Deposit

1. An additional deposit will be required for all non-service bookings when hire stock is provided by Black Dog Catering and events for use by the Client during their event.

2. £100.00 will be added to the total event costs (and processed with the booking deposit above) and refunded via bank transfer or debit card following the return of all items (in full and undamaged) to Black Dog Catering and events. Any items not returned will be chargeable and the additional deposit will not be refunded.

Booking Confirmation

1. Once the Clients deposit/s have been received the booking will be confirmed by email.

2. Once a date has been secured a client tasting session is possible for bookings with a minimum of 60 guests. Sessions can be arranged by mutual agreement and are subject to the event type and menu selected.

Variations to the Price

1. All bookings are subject to minimum guest numbers which will be confirmed by Black Dog Catering and events at the time of booking.

2. Where children are attending – if over 10 years of age they are payable at the same rate as adults, if under 10 years of ages they are chargeable at half the adult price (subject to minimum numbers mentioned above). Children under 3 years will be free of charge.

3. Any variation to menu selections for children must be discussed with Black Dog Catering and events as soon as possible so menus can be revised accordingly.

Payment of Total Event Costs Prior to Event

1. Payment in full is required for all catering services to be provided by Black Dog Catering and events prior to the event. Final guest numbers must be confirmed to Black Dog Catering and events no later than 2 weeks prior to the event.

2. The information provided at this point will be used to produce your total event cost invoice, arrange staff and co-ordinate with your venue. Once our invoice is received by the Client payment will be due on receipt. After final numbers have been provided to Black Dog Catering and events we are happy to accept any increases in requirements however no reduction will be possible.

3. Should Black Dog Catering and events be advised of any increases following payment and less than two weeks prior to the event, Black Dog Catering and events reserve the right to accept these and will raise an additional invoice following the event for these guests or extras food needed, payment will then be due for immediate settlement by the Client.

4. As cancellation insurance is not available to a catering supplier, the Client is advised to arrange such insurance to recover their losses.

Cancellation Charges

In the unfortunate event of a booking having to be cancelled this will need to be confirmed in writing by the Client. Your deposit will be retained and the following charges will be incurred:

Cancellation received with less than two months notice prior to the event – the deposit only will be retained.

Cancellation received less than 2 weeks prior to the event will incur a charge of 60% of the total event cost.

The total event cost will be based on the number of confirmed guests attending at the agreed price per head. Should guest numbers be unconfirmed at the time of cancellation the total event cost will be based on the originally quoted/estimated guests numbers.

Any additional costs incurred by Black Dog Catering and events in preparation of the event up until the time of cancellation will be charged to the Client. This is to cover any losses caused to Black Dog Catering and events for administration costs, travel, supplies etc. and will be discussed fully in event of cancellation.

Dietary Requirements and Allergies

Black Dog Catering and events will endeavour to provide suitable adaptions to the Clients menu for any guests with special dietary requirements or allergies. We cannot however take responsibility for any guests unless advised in advance (no less than one month prior to the event).

Clients Food and Drinks

1. We accept no liability for any food supplied to the Client by another caterer (or food products suppliers by the Client themselves) in additional to those arranged by Black Dog Catering and events.

2. Where the Client has made additional arrangements (for example a mobile fish and chip van) Black Dog Catering and Events will require a Food Disclaimer Form to be completed and returned no later than one month prior to the event.

3. Black Dog Catering and events will happily serve a clients arrival drinks, table wines etc. during their event subject to waiting staff fees, please ask for further details.

Client’s use of Black Dog Catering and events Property and Clients Personal Property or Gifts

1. The Client agrees to pay for any loss or damage to any equipment, crockery, cutlery or glassware supplied by Black Dog Catering and events for the event, including any issues caused by the Client guests.

2. Black Dog Catering and events will not be held responsible for the theft, lost or damage to any personal effects of the Client or gifts brought onto premises by the Client guests.

Liability of Black Dog Catering and events

Black Dog Catering and Events accept no liability under any claim whatsoever (be it by negligence or otherwise) arising from any loss over the figure of the existing Black Dog Catering and Events Public Liability Limit of Indemnity. Note that this figure, which may change from time to time, is available upon request.

GDPR and Privacy Policy

Black Dog Catering and events are fully compliant with the General Data Protection Regulations (GDPR) and our Privacy Policy falls in line with Regulations, to request a copy please contact our Data Protection Officer (“DPO”) via email at or visit our website.

Force Majeure

Black Dog Catering and events shall incur no liability to the Client if performance of the contract is prevented or hindered by any case whatsoever beyond Black Dog Catering and events control and but without prejudice to the generality of the foregoing, by act of fire, flood, subsidence, sabotage, accident, strike, or lock out and shall not be liable for any loss or damage resulting there from suffered by the Client.

Future Changes to Terms and Conditions

Black Dog Catering and events reserve the right to change our Terms and Conditions when necessary due to the continual evolving nature of our business. It is your responsibility to ensure that you are up to date with our Terms and Conditions.